FAQ

How Does It Work and Place an Order?

Reserve your Flying Stork lawn sign in advance or place your order at least 24 hours ahead of the expected delivery of newborn baby announcement.

Please feel free to contact us anytime. We are open 24 hours a day seven days a week. We accept almost all credit cards.

We will need the spelling of the baby’s first and middle name, weight, length, and date of birth. Also please have the delivery address, phone number, and any special delivery instructions included in notes.

Flying Storks strives to arrive before mom comes home from the hospital, so let us know when mom and baby will be discharged. Our adorable 6 ft stork and personalized keepsake bundle will announce the BIG news for (7) days. Upon removal of the stork, the parents will be left with the personalized bundle to treasure forever. Surprise your loved one with this memorable gift!

How far in advance should I order the announcement?

As soon as the baby arrives, give us a call to request a Flying Stork delivery. We strive to have Flying Stork Sign delivered before mother and baby arrive home from the hospital.

For a Flying Stork Baby Shower or Gender reveal, a two week pre-order is a good idea.

What information do I need before placing the order?

The spelling of the baby’s first and middle name, weight, height and date of birth. We also require the delivery address, phone number, gate code if applicable and if there is a sprinkler system in the yard.

How do I place my order and pay for the rental service?

Most orders are made via phone to 301-606-3091, or by completing the order form on our website. You may also email us at [email protected] with all the necessary information to get it started.)
Stork rentals must be paid in advance prior to delivery. Call us with the credit card number to process payment. We accept almost all credit cards.

Where do you deliver?

All areas of Frederick, Frederick County, and Most areas of Northern Montgomery County, Maryland. Please refer to the Pricing/Coverage page for other locations.

Is there a delivery charge?

Delivery is included in all of Frederick County and much of Northern Montgomery County, Maryland.
*We are often able to accommodate rentals that are greater distances for an additional charge. Please contact us for more information.

When will the Stork be delivered and picked up?

We are open 24 hours a day, 365 days a year. We will always strive to arrive before mom comes home from the hospital. The standard rental period is (7) days. Please contact us at least 24 hours in advance of when you would like the Stork Announcement’s delivery.

Does someone need to be home when the stork is delivered?

There is no need for someone to be home for the stork to be delivered. If there is a special area you would like us to place the stork please notify us during the reservation process. Also, please advise us of any special instructions for delivery. We will leave a note for the family with your message.

Do you offer sibling signs?

Yes, we offer sibling star signs. The signs will be displayed next to the stork. The proud big brother(s) and sister(s) enjoy feeling included in this special time, and they especially love seeing their name displayed on the front lawn. The following options are available for sibling signs:
(Name) is a proud big brother/sister!
(Name) is promoted to big brother/sister!
(Name) welcomes home Baby (Name)!

What service do you offer for multiple births?


We normally set up a separate sign for each baby. The first sign is priced at the regular rate. Each subsequent sign is rented at a discount. Please refer to our ‘Pricing’ page. At the end of the rental period, the new parents or grandparents will keep each personalized bundle.

What service do you offer for the happy Grandparents?

If a grandparents’ sign is ordered at the same time as the sign for the new parents, the rental price is at a 50% discount. The grandparents’ bundle will state “It’s A Grandson!” or “It’s A Granddaughter!” and is not kept after the rental. If the grandparents would prefer a personalized bundle, which includes the baby’s name and/or birth information there is an additional charge of $20.00. They keep it at the end of the rental period.

How does the Baby Shower rental work?

Our rental for a Baby Shower is available in two ways. The 1-day rental will include a bundle that can read “It’s a (Girl/Boy)!” or “The Shower is Here!” The second option is to personalize the package for an additional fee, refer to our ‘Pricing’ page. This includes a bundle for the mommy-to-be to keep. The following options are available for the custom bundle:
“Welcome to (Mother’s Name) Baby Shower”
“(Mother’s Name) is Having a (Girl/Boy)”
“Showering (Mother’s Name) with Love”

This would be the perfect time to get the mommy-to-be gift certificate for a Welcome Home Baby package. Flying Storks will make our delivery after the baby is born before mom comes home from the hospital. The personalized bundles would be a great addition to the nursery and something the parents will treasure forever
**If a client rents a stork to display at a baby shower or gender reveal, and decides to use our services again to announce the birth of their baby, a $20 dollar discount will be applied to their (7) day stork rental

What do you do for a Gender Reveal party?

Finding out the gender of the baby is such an exciting time. Why not make it more memorable by having Flying Storks announce the news in front of all your family and friends! This can be done in two ways. If you know the gender of the baby and want to make the announcement in a BIG way, you can give us a call to reserve our gender-neutral stork that includes a wrapped bundle that reads “Jump for joy, it’s a boy”, or “a giggle, a curl, it’s a sweet baby girl”. Party guests will find out what the baby will be once the parents-to-be unveils the bundle.

What if the Gender of the baby is a surprise?

Have the Dr. write down the baby’s gender, put it in a sealed envelope, and send it to Flying Storks. Just like a baby shower, we will deliver the stork the day of the party, the bundle will be hidden until it is unveiled. We pick up the Flying Stork after the party. The bundle can be personalized for an additional fee, refer to our ‘Pricing’ page.

How do your Gift Certificates work?

A gift certificate would be a great gift for the parents-to-be. Once the baby is born, mom or dad can give us a call with the new baby’s information, delivery address, and phone number. We can strive to deliver the stork within 24 hours of their call to announce the news to all their friends and neighbors.

What happens if the stork gets damaged?

Our signs are long-lasting. However, if you notice any damage to the stork please notify us immediately. They are not designed to endure children climbing on them so please keep your child from doing so. We are not responsible for any injuries due to children playing on the stork. Use caution while mowing the lawn or weed trimming.

Can I change the location of the stork?

Please do not move or remove the sign as damage may occur. If you would like the sign removed please call us at (301) 606-3091 and we will make arrangements to pick it up as soon as possible. If you would like us to move it to another spot on the property there will be an additional delivery charge of $15.

What is your refund policy?

Personalized products can’t be returned for a refund. If an error is made on our behalf, we will promptly replace your order. If you make an error on your order, we can normally replace your order at a discount. Please contact us as soon as possible, so that we can correct any errors.
If the Stork is a gift, how will the parents know who sent the Stork?
All of our stork rentals that are purchased as a gift will be delivered with a card announcing who sent the Stork to the new parents. The comments section of the “contact us” form may be used to include notes to the new parents.